SERVICE

Online booking system

We build an online booking system for businesses that run on appointments. Your clients book without calling, and reminders go out on their own. We set it up for clinics, hair and beauty salons, studios and anyone else who works by the hour. It is ready to use in 2–3 weeks.

You don't have to bend your business to fit an off-the-shelf tool. We set the system up around your services, your opening hours and your team. If you don't need a feature, we leave it out.

The booking system works on its own or alongside the rest of your business. Reminders can go out on WhatsApp, and later we can add ordering or online payment. We start small and grow it once it proves useful.

Who is Online booking system for?

For businesses whose day is full of appointments that are still managed by phone, in a paper diary or over messages. They share one problem: someone has to be free at that moment to take a booking. The system removes that. Clients see the free slots and pick one themselves.

Clinics and practices

Dental, aesthetic, physiotherapy and therapy practices need a calendar per practitioner and per session type. We set it up around practitioners, rooms and treatment lengths.

Hairdressers and barbers

Each stylist has their own calendar and each service has its own length. Clients choose the person and the service, then see the free times.

Beauty and wellness salons

Course treatments, repeat bookings and shared equipment must sit in one calendar without clashing. We arrange the calendar to handle that.

Tutors, studios and consultants

If you offer one-to-one lessons, trial sessions or intro calls, slot booking and reminders work the same way.

What problem does Online booking system solve?

A paper diary works, but only while someone is standing next to it. Problems usually show up in four places. None is big on its own. Together they add up to a few empty slots and a few lost clients every day.

Missed calls, missed bookings

You can't pick up the phone in the middle of a treatment. The caller may not try again. Online booking stays open even when you are closed.

Forgotten appointments

A client forgets and the slot sits empty. A reminder message prevents this: the client comes, reschedules or cancels, and you can fill the slot again.

Double bookings

Two people can end up in the same slot in a diary. In the system, a taken slot disappears for everyone else.

Scattered information

Who came, who didn't, who is in tomorrow? Pulling that out of a diary takes time. The dashboard answers it on one screen.

What does Online booking system include?

The starter package includes the following. We confirm the exact scope with you on the call.

  • A booking page where clients choose the service, the staff member and the time
  • Calendars and working hours per staff member, room or chair
  • Booking confirmations and reminder messages (WhatsApp or SMS)
  • A link that lets clients reschedule or cancel their own booking
  • A dashboard showing today's and this week's appointments
  • Client records and booking history
  • Booking links for your website and social media profiles
  • Setup, a short training session for your team, and launch

What the starter scope leaves out is clear too: online payment, multiple locations and integrations with other software are discussed separately. If you need any of them, tell us on the call and we will scope and quote for it. If you don't need them, we won't suggest them.

How it works

Example scenario: Picture a dental clinic with three dentists. Bookings come in by phone and go into a paper diary. The receptionist greets patients and answers the phone at the same time. Every evening she calls the next day's patients one by one to remind them.

Once the system is in place, a patient opens the link on the clinic's website, picks a dentist and a treatment, sees the free slots and books. A reminder goes out automatically the day before. If the patient can't make it, they reschedule from the link in the message, and the freed slot opens up again.

One dentist only works certain days, so only those days show as open. Longer treatments are kept off online booking; the receptionist books those after a consultation.

The receptionist still answers the phone, but now only for people who actually want to talk. The dentists check their day on the dashboard each morning. This scenario is fictional and does not describe a real business.

PROCESS

Three steps. No surprises.

  1. We listen.

    We learn how your business runs and where time gets lost. A free 20-minute call.

  2. We get specific.

    We put scope, timeline and price in writing. We won't suggest features you don't need.

  3. We build.

    You see progress every week. We stay on hand after delivery, too.

Price and timeline

What does an online booking system cost? It is part of our Business System package. We quote in writing after a free 20-minute call.

What raises the price

  • Several locations or many staff calendars
  • Online payment, deposits or course-of-treatment tracking
  • Moving clients and bookings over from your current software
  • Integration with accounting or other software

What lowers the price

  • A single location with a simple list of services
  • An existing website and domain
  • No old data to move over
  • One person who can make decisions quickly

We take half the fee at the start and half on delivery. After setup, the running costs are hosting, the domain and the reminder messages you send. You pay these directly to the providers. Our quote lists each cost and what it depends on.

Frequently asked questions

Can it go on our existing website?

Yes. We add the booking page to your site as a link or an embedded section. If you don't have a site, the booking page works on its own. You can put the link on your Instagram profile and your Google Business Profile.

Is there a monthly fee?

Setup is a one-off job. You don't pay us a mandatory monthly licence. Hosting, the domain and message sending have their own usage costs, and we spell these out on the call. If you like, you can add monthly maintenance after delivery.

Who owns our data?

You do. We open the accounts in your name, and client and booking records belong to you. You can export them at any time.

How long does it take?

The starter package takes 2–3 weeks. We work in weekly steps, so you see and try a working version before delivery.

Which channel do reminders use?

WhatsApp or SMS. For WhatsApp we use Meta's official business platform and handle the message template approval for you. There is more detail on our [WhatsApp automation page](/hizmetler/whatsapp-otomasyonu).

How is client data protected?

We collect only what a booking needs and limit access by role. If you handle health data, it needs extra care under data protection rules such as GDPR, and we plan the scope with that in mind. For legal advice, please speak to your own adviser.

Tell us about your business.

On a free call we listen to what you need. Then we give you scope, timeline and price in writing.

Book a call